To what ages do your products fit?
Our sunglasses are aimed for children aged 4 to 11 years. We have designed our sunglasses to provide an as wide user age as possible and hope that your kid can wear them for many years. Fortunately kids heads do not grow as rapidly as the rest of them and they fit well for the vast majority of kids this age. In case the size would prove to be wrong, you can simply return the glasses.
What are your sunglasses made of?
Our sunglasses are made of cellulose acetate in contrast to most other children's sunglasses that are made of plastic. This gives our sunglasses a more qualitative look and feel.
What are the lenses made of?
Our sunglasses come with CR39 lenses that are 100% UV A and B protective with a category 3 protection. All our sunglasses meet the European Community Directive 89/686/EEC and are produced in accordance with Standard EN ISO 12312-1:2013.
Where are the sunglasses manufactured?
Designed in Scandinavia, all of our sunglasses are handmade in Europe in cellulose acetate from Italian supplier Mazzucchelli.
How can I adjust the sunglasses?
The frames can be slightly adjusted when the material is heated. Most opticians and eyewear outlets offer fitting for free or at a small cost. Please let a professional adjust your frame if needed.
Information on sizes
On each product page in our online store, we have included information on the key measures of our sunglasses. Often when purchasing sunglasses you will find the sizing of eyewear on the inside temple of the frames. These key measures, as highlighted in the image below, are the temple (1), bridge (2) and lens (3) widths, that are indicated in millimeters. As an example, as highlighted on the product page, our Beach collection has the following size, (1) 130 (Temple), (2) 20 (Bridge) and (3) 45 (Lens).
What is the delivery time?
Your order will be shipped within 1 - 2 working days and will normally reach you in 2 - 4 working days in Sweden and 3 - 5 working days in the rest of the world.
Where do you ship?
We currently ship to Sweden, Denmark, Finland, Germany, Spain, France, US and Great Britain. Please reach out to our customer service if you would want us to deliver to your country as well and we will solve it.
What is the shipping fee?
We offer free delivery for customers in Sweden, Denmark and Finland. The shipping fee for the rest of the world is 60 SEK.
How do I return my purchase?
Our customers have the right to return and receive a full refund of any purchased products within 14 days of receiving the order. Please note that the sunglasses must be in new condition when returned. To return an order, send us your order number to firstname.lastname@example.org and we will solve it. Your purchase will be refunded once we receive your glasses.
How can i reach Customer Service?
Please send us an email if you have any questions. You can reach us at email@example.com. Our customer service can answer queries in Swedish, English and Finnish.
I want to become an Eyefant reseller?
Please send us an email at firstname.lastname@example.org.
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Please use the subscription form that can be found on our landing page (here).