Terms and conditions
With these terms and conditions we strive to reflect on current legislation within consumer and business law. We reserve the right to amend these terms without prior notice. The valid version of the terms and conditions that will apply to your order will be those on eyefant.com at the time you place your order.
Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase. Should we have any problems with our stock levels when receiving your order, we reserve the right not to deliver the items.
You may pay with either credit, debit cards or PayPal. Stripe banking services manages all of our banking transactions. Eyefant does not store any credit card numbers. We accept Visa, AMEX or MasterCard. Eyefant cannot view or access your credit card details. These details are encrypted and handled exclusively by the payment provider. There is no extra charge for card payments. In the event that no payment has been received after submitting your order, Eyefant may automatically cancel your order.
The delivery time is stated in the shopping cart next to the various ways of delivery. We aim to despatch all orders right away, maximum within two business days after the order confirmation, excluding holidays and weekends.
Prices and Taxes
All prices shown on the Eyefant’s website are including VAT, in accordance with the applicable legislation. Eyefant holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Eyefant to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.
Consumers have the right to return the order within 14 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. Return shipping is paid by the consumer.
Make sure to attach your order number. Once your product is received, your money will be refunded or your new product will be sent out.
Eyewear are not toys and are not intended as sportswear. Please ensure your kids use the products with proper care.
Please note that normal wear and improper cleaning can cause scratches on the lenses. These scratches, even ones not visible while you are wearing them, will reduce the lenses ability to provide proper UV protection.
If you have any questions regarding the terms and conditions please do not hesitate to contact us at firstname.lastname@example.org.